Heth Solutions Inc. exists for one reason: most freight problems are not freight problems — they are communication problems. We rebuilt the workflow around documented handoffs, named accountability, and information flow that doesn't break at 4:47pm on a Friday.
I started in this industry at J.B. Hunt, on the carrier-relations side, learning what it actually takes to keep a partner network reliable. From there I moved to CaseStack, running retail consolidation programs for national CPG brands — time-sensitive, multi-stop, zero margin for a missed appointment. That's where I learned how much of freight is really communication wearing a freight costume.
In 2020 I co-founded Nexus Solutions in Northwest Arkansas. We scaled from launch to $2.5M+ in revenue with a 98% on-time delivery record, built a book of 30+ accounts across manufacturing, automotive, heavy equipment and project logistics, and rewrote SOPs that cut quoting errors and rebills by 20%+. I learned what scales — and what breaks the moment volume doubles.
HSI is the next chapter. Same philosophy — high-touch service, transparency, process-driven execution — focused entirely on the loads where a missed handoff is unacceptable. We don't sell capacity. We sell discipline: a written workflow, a named owner per load, and the willingness to call you with bad news before you discover it yourself. — Adrian Carbajal
A short timeline. The work began before the company did.
A short list. Everything else is a tactic. These are the principles.
Every credential below is verifiable. If you want documentation on file, ask — we'll send it the same day.
No PowerPoints, no enterprise-grade pretending. One load at a time, documented end-to-end. That's the proof.